TAMPA, Fla. (WFLA) — Residents in Tampa’s Forest Hills community say they never expected flooding in their neighborhood, because they live in flood zone X.

But Hurricane Milton left them with water in their homes, which they say had never happened before.

Now, they want answers.

“When Milton came, it flooded the whole backyard, the whole room back there so bad,” Belinda Trask said. “Their stuff was floating.”

Trask had her home flooded in Tampa’s Forest Hills community, even though she was in flood zone X.

“They said Forest Hills was a no flood zone, so what happened to the pumps?” she said.

In that same neighborhood, Mary Alford’s street was underwater.

“Of course I’m upset and angry,” she said. “I lost a lot.”

“I really would like to know what happened,” Alford said.

Down the street, 81-year-old Josie Hernandez is planning to sell after living in her home for over 50 years.

“The house was flooded,” she said. “The Florida room, the living room, the house and everything was flooded.”

“I want to know how come they didn’t run the pump?” Hernandez said.

8 On Your Side took their concerns to Mayor Jane Castor to ask what happened and what’s being done to ensure it doesn’t happen again.

“We did have one generator that went out on one of the pumps in Forest Hills,” Castor said. “All three of those pumps were on TECO power.”

“TECO power went out and those pumps stopped at that time,” she said. “The generator over here kicked in, the other one didn’t.”

“But again, these are storms of historic nature,” Castor said. “There is no stormwater system in the world that is built to take care of that.”

City officials say three pumps in the Forest Hills area stopped working due to a lack of power.

They said one of them in Curiosity Creek had a backup generator, but it didn’t turn on.

Tampa officials said they restored that generator power to Curiosity Creek by noon on Oct. 10 and TECO power was restored on Oct. 14.

But Tampa City Council member Luis Viera wants an independent investigation done.

Thursday, he brought that motion before city council.

It passed unanimously.

“This isn’t something that happens every day,” Viera said. “This isn’t that we spent a few more dollars on a project or we lost.”

“Hundreds of homes flooded that were in non-flood zones and the residents there were shocked at what happened,” he said. “We owe them answers outside of what the city does internally.”

At the next city council meeting on Nov. 7, Viera said he will present more details surrounding how the investigation will be conducted.